Financial Operations Specialist (Night Shift)

Location: Philippines (remote)

Schedule: 1 FTE (40 hours/week)

Working hours: 2:00-10:00 PM in CET (Central European Time Zone), GMT+2 during summer, GMT+1 during winter. 

We are Baltic Assist, an outsourcing company specialising in innovative remote career solutions. We provide exciting opportunities on a global level, fostering long-term cooperation between top talent and our partners. By cultivating a desirable environment, our people are empowered to excel and engage with a community of diverse professionals. With a commitment to efficiency and innovation, Baltic Assist aims to be the go-to choice for seeking rewarding careers.

What you'll be doing

Our client for this role is a Danish SaaS company specializing in compliance and monitoring solutions for pharmaceuticals and other regulated industries, operating across Europe and the US.

We are looking for a detail-oriented and reliable Financial Operations Specialist to join the team. This role is ideal for someone with a background in customer service and an interest in finance operations. You will play a key role in supporting global financial processes, while also acting as a first point of contact for finance-related customer inquiries.

Fluent English is essential for communicating with international teams and customers, and we therefore require a C1 level or higher.

You will receive structured onboarding and professional training, after which you will be equipped to handle financial operations tasks independently.

How you’ll spend your day

• Managing global Accounts Receivable processes, including billing reconciliation for SaaS subscriptions and hardware sales.
• Handling finance-related customer tickets and inquiries, ensuring timely resolution or escalation.
• Supporting cross-border tax and payment administration, including verification of customer tax documents (e.g., W-9, VAT exemption certificates).
• Processing and allocating multi-currency payments (USD, EUR, DKK) within internal systems.
• Reviewing employee expense reports for compliance and assisting with vendor invoice handling.
• Preparing weekly reports on key financial metrics (e.g., cash collection, aging, DSO) and flagging potential risks.

You'll be successful if you have

• Fluent English skills (C1 or higher), both written and spoken.
• Previous experience in customer support, finance operations, or a similar role.
• Strong attention to detail and a structured way of working.
• Ability to work independently and take ownership of tasks.
• Good system skills and confidence working with different tools (ERP/CRM experience is a plus).
• Interest in finance processes and willingness to learn.

What we offer

• Structured onboarding and professional training to build your finance knowledge.
• Opportunity to work in an international SaaS company across EU and US markets.
• Remote work model supporting flexibility and work-life balance.
• Career growth opportunities in finance and operations.
• Open and supportive team culture with close collaboration across departments.
• Modern tools and systems to streamline your daily work.

At Baltic Assist, we believe that the strength of our team lies in the diversity of our backgrounds and perspectives. We are fully committed to promoting equal opportunities at every stage of our recruitment and selection processes. Recruitment at Baltic Assist is based solely on individual merit, qualifications, and professional competence. Our shortlisting, interviewing, and selection practices are conducted without discrimination on the grounds of gender identity or expression, sexual orientation, marital or civil partnership status, race, nationality, ethnic origin, religion or beliefs, age, veteran status, disability, medical condition, pregnancy or parental status, trade union membership, or any other protected characteristics.

By applying to this position, candidates acknowledge and consent that any information provided during the application process or available on the communication channels through which they were contacted (e.g., LinkedIn, email, or other professional platforms) may be collected, stored, and processed by Baltic Assist solely for recruitment purposes.

Baltic Assist is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). All information collected during the recruitment process will be handled securely and used exclusively for recruitment purposes. Your data will not be shared with unauthorized parties, and it will be retained only as long as necessary for the recruitment process or as required by applicable laws. By applying, you consent to the processing of your personal data in accordance with our privacy policy and GDPR guidelines.