Key Account Manager

Salary: 2800-3305 EUR/month gross (before tax) based on your skills and experience + individual quarterly revenue‑based bonus.

Location: Vilnius, Lithuania (hybrid)

Schedule: 1 FTE (40 hours/week)

We are Baltic Assist, an outsourcing company, specializing in innovative remote career solutions. We provide exciting opportunities on a global level fostering long-term cooperation between top talent and our partners. By cultivating a desirable environment, our people are empowered to excel and engage with a community of diverse professionals. With a commitment to efficiency and innovation, Baltic Assist aims to be the go-to choice for seeking rewarding careers.

What you'll be doing

As a Key Account Manager in this role, you will manage and grow key partner and customer relationships for a fast‑growing B2B eCommerce SaaS company, supporting B2B sellers globally with modern digital ordering and eCommerce solutions. You will own key accounts and the Nordic partner landscape, driving revenue through long‑term relationships while working closely with sales, marketing, and product teams.

How you’ll spend your day

• Managing and growing key partner and customer accounts in the Nordic region
• Building long‑term, trust‑based relationships with partners and senior stakeholders
• Running regular account and partner meetings with structured follow‑ups
• Identifying growth opportunities and driving revenue through existing and new accounts
• Supporting partner‑led deals and engaging directly with selected customers
• Collaborating closely with sales, marketing, and product teams on commercial initiatives
• Coordinating joint activities such as campaigns, webinars, and customer engagements
• Monitoring account performance, market trends, and competitor activity
• Updating CRM systems and maintaining clear visibility of pipelines and opportunities
• Representing the company in partner meetings and occasional industry events

You'll be successful if you have

• Experience in Key Account Management, Partner Management, or similar B2B commercial roles
• Exposure to SaaS, eCommerce, or other digital solutions in a tech‑driven business environment
• A strong commercial mindset and interest in growing accounts and revenue over time
• Confidence working with a range of stakeholders, including senior decision‑makers
• Clear communication skills and a structured way of working, with good follow‑up habits
• Hands‑on experience in the Nordic region, with interest in or exposure to additional European markets such as DACH or Benelux as a plus.
• Ability to balance multiple accounts and opportunities in a dynamic environment
• A proactive, high‑energy and curious approach to markets and partners, with the resilience to handle rejection and pursue new opportunities.
• Experience with CRM or outreach tools such as HubSpot, LinkedIn, or Apollo (or similar)
• Fluency in English

What we offer

• The opportunity to work with a fast‑growing international B2B eCommerce SaaS company
• A high‑impact role with real ownership over key accounts and the Nordic market
• A remote‑first working setup, offering flexibility and autonomy
• An international work environment with exposure to diverse clients, partners, and industries
• Close collaboration with experienced commercial, marketing, and product teams
• An individual performance‑based bonus tied directly to results
• Flexible working hours aligned with Nordic business needs
• Eligibility for private health insurance after 1 year of employment
• One fully paid sick day per quarter after the trial period, to support you in emergency situations
• Occasional business travels within the Nordics and EU

At Baltic Assist, we believe that the strength of our team lies in the diversity of our backgrounds and perspectives. We are fully committed to promoting equal opportunities at every stage of our recruitment and selection processes. Recruitment at Baltic Assist is based solely on individual merit, qualifications, and professional competence. Our shortlisting, interviewing, and selection practices are conducted without discrimination on the grounds of gender identity or expression, sexual orientation, marital or civil partnership status, race, nationality, ethnic origin, religion or beliefs, age, veteran status, disability, medical condition, pregnancy or parental status, trade union membership, or any other protected characteristics.

By applying to this position, candidates acknowledge and consent that any information provided during the application process or available on the communication channels through which they were contacted (e.g., LinkedIn, email, or other professional platforms) may be collected, stored, and processed by Baltic Assist solely for recruitment purposes.

Baltic Assist is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). All information collected during the recruitment process will be handled securely and used exclusively for recruitment purposes. Your data will not be shared with unauthorized parties, and it will be retained only as long as necessary for the recruitment process or as required by applicable laws. By applying, you consent to the processing of your personal data in accordance with our privacy policy and GDPR guidelines.