Location: Vilnius, Lithuania (hybrid)
Schedule: 1 FTE (40 hours/week)
6-month contract with a high possibility of extension.
We are Baltic Assist, an outsourcing company specializing in innovative remote career solutions. We provide exciting opportunities on a global level, fostering long-term cooperation between top talent and our partners. By cultivating a desirable environment, our people are empowered to excel and engage with a community of diverse professionals. With a commitment to efficiency and innovation, Baltic Assist aims to be the go-to choice for seeking rewarding careers.
What you'll be doing
We are looking for a Senior Release Manager with proven experience in Microsoft Dynamics 365 CRM to join our dynamic team at one of the country's biggest players in finance.
How you'll spend your day
- Coordinate, plan, and manage end‑to‑end release cycles for Microsoft Dynamics 365 CRM, ensuring smooth, predictable, and high‑quality deployments across all environments.
- Oversee releases in a hybrid landscape that includes both out‑of‑the‑box (OOTB) capabilities and customized solutions, ensuring all components are aligned, validated, and ready for deployment.
- Maintain and continuously update the release plan, driving structured follow‑up, clear reporting, and proactive risk and issue management.
- Collaborate closely with multiple squads to build and maintain a robust dependency matrix, ensuring full functional coverage and cross‑team readiness ahead of each release.
- Partner with business and technical stakeholders to ensure release activities, timelines, and outcomes are well understood, communicated, and aligned with broader delivery goals.
- Apply strong project management practices to monitor progress, surface risks early, and ensure teams follow established release governance, documentation, and quality standards.
- Serve as the primary liaison with the other teams, ensuring seamless coordination, aligned expectations, and efficient collaboration across all release activities.
- Support continuous improvement of release processes by identifying bottlenecks, gathering feedback, and championing best practices that enhance stability, transparency, and predictability.
- Provide clear, structured communication throughout release cycles, ensuring stakeholders remain informed, prepared, and supported at every stage.
You'll be successful if you have
- Extensive hands‑on release experience with Microsoft Dynamics 365 CRM, including validating both out‑of‑the‑box (OOTB) features and custom configurations, extensions, and integrations.
- Strong background in coordinating full release cycles, working closely with development, QA, operations, and cross‑functional stakeholders to ensure smooth, predictable, and well‑governed deployments.
- Deep understanding of hybrid release and deployment models, including environments that mix standard platform capabilities with custom‑built components, and familiarity with structured change‑management processes.
- Proven ability to collaborate effectively with third‑party vendors, internal teams, and business units, ensuring alignment, transparency, and shared ownership throughout the release lifecycle.
- Solid experience working across Agile, Waterfall, and hybrid delivery frameworks, with the ability to adapt release planning and execution to the methodology used by each squad or project.
- Strong proficiency with release and test management tools, including platforms such as JIRA, ServiceNow, or equivalent systems used for tracking changes, defects, release readiness, and deployment activities.
- Excellent communication and stakeholder‑management skills, with the ability to present status, risks, and decisions clearly to both technical and non‑technical audiences.
- Strong organisational abilities, capable of managing multiple parallel releases, handling dependencies, and navigating fast‑paced, cross‑team delivery environments.
What we offer
- Flexible working arrangements and a hybrid work model to help you succeed in your career while balancing personal needs.
- An inspiring environment in a large IT organisation.
- Work in an international team which concentrates on innovative business-facing solutions.
- An extensive training program to ensure that your skills are maintained and updated on an ongoing basis.
- Open and friendly company culture, great colleagues, company events & teambuildings.
At Baltic Assist, we believe that the strength of our team lies in the diversity of our backgrounds and perspectives. We are fully committed to promoting equal opportunities at every stage of our recruitment and selection processes. Recruitment at Baltic Assist is based solely on individual merit, qualifications, and professional competence. Our shortlisting, interviewing, and selection practices are conducted without discrimination on the grounds of gender identity or expression, sexual orientation, marital or civil partnership status, race, nationality, ethnic origin, religion or beliefs, age, veteran status, disability, medical condition, pregnancy or parental status, trade union membership, or any other protected characteristics.
By applying to this position, candidates acknowledge and consent that any information provided during the application process or available on the communication channels through which they were contacted (e.g., LinkedIn, email, or other professional platforms) may be collected, stored, and processed by Baltic Assist solely for recruitment purposes.
Baltic Assist is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). All information collected during the recruitment process will be handled securely and used exclusively for recruitment purposes. Your data will not be shared with unauthorized parties, and it will be retained only as long as necessary for the recruitment process or as required by applicable laws. By applying, you consent to the processing of your personal data in accordance with our privacy policy and GDPR guidelines.
